Terms and Conditions Téarmaí agus Coinníollacha

1. Tickets purchased online are non-refundable unless: Ní thabharfar aisíocaíocht ar thicéid a cheannaítear ar líne ach amháin:
   • You contact the site within one-hour of purchase Má théann tú i dteagmháil leis an suíomh taobh istigh de uair amháin tar éis an cheannaigh
   • The site is forced to cancel your visit Má tá ar an suíomh do chuairt a chur ar ceal
   in which cases, we will refund the full amount originally paid Sna cásanna seo, tabharfaimid aisíocaíocht iomlán
2. Tickets purchased online are non-exchangeable. Tickets that are not refunded under the terms laid out in Section 1) cannot be amended in anyway Ní féidir ticéid a cheannaítear ar líne a mhalartú. Ní féidir na ticéid nach n-aiscíoctar faoi na téarmaí a leagtar síos in Alt 1) a athrú in aon chor
3. Tickets purchased online are non-transferable to another person Ní féidir ticéid a cheannaítear ar líne a aistriú go duine eile
4. All discounted tickets such as student tickets and tickets for visitors with Heritage Cards purchased online must be presented with the relevant valid discount card on arrival or full admission rate will apply. The final decision of validity and suitability will rest with the site's staff and the company's decision will be final Caithfear an cárta lascaine cuí a thaispeáint ar theacht isteach má cheannaítear ticéid mic léinn nó ticéid do chuairteoirí le Cártaí Oidhreachta, mura bhfuil sé ann beidh an táille isteach iomlán de dhíth. Is ag foireann an tsuímh a bheidh an cinneadh deiridh agus ní athrófar cinneadh an chomhlachta
5. Group bookings are not permitted online and must be done by contacting each location individually; please refer to each site's conditions of admissions. Failure to respect the online booking requirements will result in admission being refused and tickets will not be refunded. Abuse of the online booking system may also affect your ability to make future bookings Ní cheadaítear áirithintí grúpa ar líne agus caithfear iad a dhéanamh trí theagmháil a dhéanamh le gach láthair ar bhonn aonair; féach, le do thoil, coinníollacha iontrálacha gach láithreáin. Má theipeann ort meas a léiriú ar na riachtanais áirithinte ar líne, diúltófar cead isteach duit agus ní aisíocfar na ticéid. Má bhaineann tú mí-úsáid as an gcóras áirithinte ar líne, b’fhéidir nach mbeidh tú in ann áirithintí a dhéanamh amach anseo
6. When booking complimentary admissions online, you may only book for a specific day and time. This policy is in effect to discourage and prevent unfair ticket-booking practices. Sites reserve the right to cancel any order(s) for Tickets purchased in excess of the relevant limits without notice. This may also affect your ability to make future bookings Nuair atá tú ag cur ticéid saor in áirithe, roinn dáta agus am beacht amháin. Tá an polasaí seo i bhfeidhm chun cothromas a chinntiú. Is féidir leis na suíomhanna orduithe ticéad iomarcacha a chealaigh gan rabhadh. Seans go gcuirfidh seo isteach ar orduithe thodhchaíoch.
7. In the case of time-specific tickets, late arrivals will not be accommodated and tickets will not be refunded Le ticéid ina bhfuil am áirithe i gceist, ní fhreastalófar ar theacht déanach agus ní aisíocfar ticéid
8. Any personal information you provide will be used only for the purpose supplied. It is our policy never to disclose such technical information in respect of individual website visitors to any third party unless obliged to disclose such information by a rule of law. The technical information will be used only by only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute ‘personal data’ for the purposes of the Data Protection Acts, 1988 –2003 Úsáidfear aon eolas pearsanta a thugann tú dúinn don chuspóir cuí amháín. Is é an beartas atá againn gan eolas teicniúil a nochtadh maidir le cuairteoir idirlín ar leith d'aon thríú páirtí riamh mura gcaitear é a dhéanamh faoi riail an dlí. Ní úsáidfear an t-eolas teicniúil ach amháin do chuspóirí staitistiúla agus riarachán. Tabhair faoi deara nach n-ionann sonraí teicniúla nach mbaineann le duine ar leith agus 'sonraí pearsanta' chun críocha na nAchtanna um Chosaint Sonraí, 1988 – 2003
9. All bookings must abide by the rules and regulations as set out in the Office of Public Works' Child Safeguarding Statement. Failure to do so will result in admission being refused and tickets will not be refunded. Schools are advised that if certain conditions are met they can avail of the Free Educational Visits for Schools Scheme but bookings cannot be done using the online facility. To ensure compliance with the Child Safety Statement, organisers should familiarise themselves with the Scheme's conditions and contact each site individually to plan their visits Caithfear gach áirithint cloí leis na rialacha agus na rialacháin a leagtar amach sa Ráiteas um Chosaint Leanaí atá ag Oifig na nOibreacha Poiblí. Mura nglactar leis, diúltófar cead isteach agus ní aisíocfar ticéad. Moltar do scoileanna gur féidir leo leas a bhaint as Scéim na dTuras Oideachasúla Saor in Aisce do Scoileanna ach ní féidir áirithintí a dhéanamh ar líne. Chun géilleadh leis an Ráiteas um Shábháilteacht Leanaí, ba chóir d'eagraithe eolas a chur ar choinníollacha na Scéime agus teagmháil díreach a dhéanamh le gach suíomh chun a dturais a eagrú
10. Your booking is accepted on the understanding that you have checked the sites' accessibility and realised the possible restrictions and hazards involved. No refunds will be given for services not utilised Tuigtear go bhfuil tú tar éis rochtain na suíomhanna a sheiceáil agus gur aithníonn tú na srianta agus na contúirtí féideartha nuair a ghlacfar le d'áirithint. Ní thabharfar aisíocaíocht do sheirbhísí nach n-úsáidtear
11. Promotional vouchers/discounts must be redeemed at time of purchase and cannot be used for any purpose other than redeeming designated rewards or discounts. At no time will vouchers/discounts be available to be refunded for their cash value. Note that some promotional offers are not available for advance bookings; please check each offer's own terms and conditions Caithfear dearbháin/lascainí a fhuascailt ag am ceannaigh agus ní féidir iad a úsáid d'aon chuspóir eile seachas lascainí nó duaiseanna áirithe a fhuascailt. Ní féidir aisíocaíocht a fháil ó dhearbháin/lascainí dá luach airgid tirim. Ní bheidh roinnt tairiscintí ar fáil do réamháirithintí; breathnaigh ar théarmaí agus coinníollacha na tairisceana le do thoil
12. In line with the Office of Public Works' Customer Charter, we are committed to providing quality and efficient services to our customers. However, if you have a complaint contact the site directly at the earliest opportunity. They will investigate it fully and undertake all reasonable efforts to resolve it. If the complaint is not resolved to your satisfaction at this stage, it will be escalated to the relevant Head of Section Táimid tiomanta do sholáthar seirbhisí éifeachtúla den scoth dár gcustaiméirí de réir Chairt Chustaiméirí Oifig na nOibreacha Poiblí. Faraor, má tá gearán agat, déan teagmháil díreach leis an suíomh chomh luath agus is féidir. Déanfaidh siad fiosrúchán iomlán air agus déanfaidh siad gach iarracht réasúnta chun é a réitiú. Mura bhfuil tú sásta le réiteach an ghearáin, rachaidh sé chuig Ceannasaí na Rannóige cuí
13. The opening of OPW sites can be weather dependent and to ensure the safety and wellbeing of all, access may be subject to change at short notice. Every attempt will be made to announce these closures ahead of time but if you are in any doubt, please check with site for its Open/Close Status D’fhéadfadh go mbrathfadh oscailt láithreán de chuid Oifig na nOibreacha Poiblí ar an aimsir agus chun sábháilteacht agus folláine gach duine a dheimhniú, d’fhéadfaí go mbeadh rochtain faoi réir athuithe ar gearrfhógra. Déanfar gach iarracht chun na hiaimh seo a fhógairt roimh am ach má tá aon amhras ort, déan seiceáil leis an láthair le do thoil le haghaidh a Stádas Oscailte/Dúnta